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diff --git a/content/entry/tone-deaf-marketing.md b/content/entry/tone-deaf-marketing.md index 35812c8..4854e25 100644 --- a/content/entry/tone-deaf-marketing.md +++ b/content/entry/tone-deaf-marketing.md @@ -5,7 +5,7 @@ draft: false --- Today I visited the website of a business that I've been a long-time customer of and noticed something strange about their marketing. They were advertising a "summer heat wave special". This came off to me as absolutely tone deaf and in poor taste. We are in the middle of arguably the biggest crisis humanity has ever faced in its history and the disastrous effects it's having are being used as a marketing strategy? -Understand that I am not one of those people who complains to customer service departments on a regular basis over minor problems, but in this case I felt it appropriate. You can find the full reformatted and redacted transcript [here](/climate-change-marketing-transcript.txt "Customer Service Transcript") if you're interested. For this entry, I have cut out the irrelevant automated messages to save time: +Understand that I am not one of those people who complains to customer service departments on a regular basis over minor problems, but in this case I felt it appropriate. You can find the full reformatted and redacted transcript [here](/static/climate-change-marketing-transcript.txt "Customer Service Transcript") if you're interested. For this entry, I have cut out the irrelevant automated messages to save time: ```plaintext 5:41:45 p.m. [REDACTED]: Good Afternoon, Thank you for contacting [REDACTED]. This is [REDACTED]. How may I assist you? |